Delivery Policy

FREE DELIVERY on orders $250.00 (Excl.gst) and over. (North Island Destinations Only).

Delivery is within New Zealand only. JASCO DISTRIBUTING do not ship internationally.

A nominal delivery fee per order will apply to all orders that are not free delivery. Delivery fees can be found below the product details. Delivery costs will update after you enter your delivery address in the checkout process. Please double check the total order cost before completing your payment.

North Island destinations | Delivery Fee = $12excl.gst Per Order

South Island destinations | Delivery Fee = $35excl.gst Per Order

 

NZ DELIVERY:

All deliveries are made via courier or our personal Jasco delivery service to the Street address you specify (we are unable to deliver to Post Office Boxes). Orders sent on courier can be fully tracked, you will receive a confirmation email to confirm that your order has be shipped.

  • Local and regional deliveries (within the same town/region as a branch location). - Orders received before 11am will be processed same day and delivered via our Jasco delivery service on the next scheduled delivery date.
  • North Island - Orders received before 2pm will be dispatched that day. Delivery made via courier usually within 3 working Days.
  • South Island - Orders received before 2pm will be dispatched that day. Delivery made via courier, usually within 5 working Days.
  • Rural Area Deliveries - May take up to 2-3 additional days.
  • Hazardous Substances - Some products are classed as Hazardous. To comply with Land Transport Laws, these items will be sent with a licensed carrier, separate to non-Hazardous products. Hazardous products may take up to 10 additional working days to be delivered.

COURIER DAMAGES/MISSING GOODS:

All our items are checked before dispatch and leave our warehouse in saleable condition. If you receive your goods and they are damaged, do not take receipt of the goods or sign for them. The courier will then return the goods to Jasco Distributing. The customer MUST notify Jasco Distributing within 24 hours if this occurs. Failure to do so may result in the customer still being liable for the damaged goods.

We will arrange prompt corrective action and resend your order.

Holiday Season, Public Holidays and Weekends:

Our delivery service does not deliver on weekends or public holidays. During the peak holiday seasons please allow an extra 2 working days for delivery.